Registered
Training Organisation |
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Current Government Legislation
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Language Literacy Numeracy |
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Recognition of Prior Learning |
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Trainee Information |
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Fees & Charges Policy |
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Student Selection Induction & Enrollment |
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Flexible Learning & Assessment and Student Discipline
Policy |
Student Support
Government Accreditation
Courses are accredited through the Vocational Education and
Training authority as nationally recognised training programs.
All courses are in line with the National Training Package which
provides national competency standards, qualifications and assessment
guidelines.
Scope of Registration
QTEC - Quality Training & Education Centre is a registered training
organisation with the Office of Training and Tertiary Education
and have the authority to deliver programs and certificates
in the following areas:
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Hospitality |
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Sports and Recreation |
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Commercial Cookery |
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Retail |
Application & Selection Criteria
Participant will be selected for programs that will assist them
in gaining knowledge, skills and experience.
Selection processes are fair and equitable. Applicant selection
processes are non-discriminating.
Admission
Requirements
Students must be 18yrs or older to enrol in both Operate a
Bar and the Attend Gaming Machines Course.
Academic
Staff
QTEC - Quality Training & Education Centre ensures excellence
in training standards through its selection of highly qualified
and experienced training staff who are committed to raising
the standards of Hospitality service.
All trainers have extensive hospitality industry experience
as well as the appropriate teaching qualifications.
| Student Rights |
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Dignity and respect |
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Privacy - as per the Privacy Act |
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Free from bullying or harassment |
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Receive fair and equitable assessment |
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Receive services without discrimination |
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Have access to (via web page) information on QTEC - Quality Training & Education Centre's policies and procedures |
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Complain, without fear of recrimination |
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Feel safe and welcome at QTEC - Quality Training & Education Centre |
| QTEC - Quality Training & Education Centre is committed to the following: |
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Promote mutual respect for people, property
and differing point of view |
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Provide support, learning and avenues of assistance
to inspire confidence, ability and an enjoyment of learning |
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Providing a learning environment, free from discrimination,
bulling and harassment, in which students are, encourages
undertaking independent thought |
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Flexibility of teaching and assessment practices, to
ensure an inclusive learning environment |
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Providing relevant, up-to-date information to facilitate
students in making informed decisions around their studies |
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Addressing any complaints about students, staff members
or procedures promptly and fairly |
| Assessment |
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Assessment for all subjects is compulsory |
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Subjects are assessed by way of assignments and/or
visual examinations. Details of assessment procedures
are provided with your course material |
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If you fail an assignment you will be permitted to revise
and re-submit your assignment until a satisfactory assessment
has been achieved. If failure in an examination occurs,
you may re-sit the examination |
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A Nationally Accredited Certificate and an official
Statement of Results will be awarded on successful completion
of all subjects within a course |
Appeals or Complaints
QTEC - Quality Training & Education Centre deals with any appeal
or complaints promptly and systematically. Each appeal or grievance
is recorded in writing with details of the process undertaken
to resolve the case and its outcome. Appeals and complaints
must be made using the relevant form available from QTEC - Quality Training & Education Centre's administration office.
Student Records
In compliance with the Privacy Amendment (Private Sector) Act
2000, the information requested by QTEC - Quality Training & Education Centre during the registration process will be used for purposes
associated with a student's enrolment only. For the purpose
of administration and monitoring, QTEC - Quality Training & Education Centre will maintain the confidentiality of clients' records
through quality hard copy records stored in a secured office
in lockable files. Electronic files will be kept and for audit
purposes, statistical data returns will be recorded on the Tertiary
Enrolment Database which is AVETMISS compliant.
Any change of address, phone number or other relevant information
must be given to the Training Administrator so that all student
records remain up-to-date and accurate.
| Course Material and Timetable |
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QTEC - Quality Training & Education Centre
reserves the right to substitute or credit any textbooks
or course materials at any time, without notice, should
they become unavailable, or go out of print. |
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QTEC - Quality Training & Education Centre reserves the
right to amend timetables where it would be advantageous
for student learning. |
Please Note: It is the student's responsibility to ensure all
QTEC - Quality Training & Education Centre Policies are clearly
understood. |
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